FAQ'S

Payment FAQs:
What payment methods do you accept?
We accept JazzCash, EasyPaisa, and Bank Transfer.

Where can I find the payment details?
Payment details will be shared with you on WhatsApp after order confirmation.

Do I need to send proof of payment?
Yes, please share a screenshot or receipt after making the payment for confirmation.

What should I do if my payment is delayed or fails?
If your payment is delayed or fails, check with your service provider or bank. You can also contact us for assistance.

How long does it take to confirm my payment?
Payments are usually confirmed within a few minutes. If there’s a delay, feel free to reach out.

Do you offer refunds?
Refunds depend on our policy. Please contact us for details on eligibility.

Can I pay in cash instead of online payment?
Yes, cash payment may be available for certain orders. Please confirm with us.

Order FAQs:
How can I place an order?
You can place an order by contacting us via WhatsApp, call, or our website/social media pages.

How do I know if my order is confirmed?
Once your order is placed and payment is received (if applicable), we will send you a confirmation message.

Can I change or cancel my order after placing it?
Order changes or cancellations depend on our policy. Please contact us as soon as possible for assistance.

How long does it take to process my order?
Order processing times vary. We will inform you about the estimated delivery or pickup time when you place your order.

Do you offer delivery?
Yes, we offer delivery services. Delivery charges and estimated time will be shared based on your location.

How can I track my order?
We will update you on the status of your order via WhatsApp or your preferred communication method.

What should I do if I receive a wrong or damaged item?
Please contact us immediately with pictures of the item, and we will assist you in resolving the issue.